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Finding yourself dealing with a water damage emergency is not a good experience. The stress of knowing your home or office is experiencing damage, the uncertainty of what to do…it all adds up to a nightmare. We understand what you’re going through. Our company is experts in residential & commercial water damage cleaning & repair services and our aim is to ensure your nightmare ends quickly and that your property is completely restored to its original state so that you can get back to the business of living your life.
Initial Assessment & Estimate. We provide you with a free estimate for any work you might need performed. After a thorough inspection of your water damaged home or office, we make sure you understand the extent of any damage as well as the costs to remediate that damage. There is no obligation to you and the written estimate is completely free. That means you know that the price you are given is the total cost before any work is done.
Property Items Pack-Out Service. We then begin removing water damaged items from your property and packing them out to be sent off-site where they undergo content restoration procedures. Once the items have been restored and are deemed safe to be returned to your property, they will be sent back upon completion of the remainder of our work. You’d be amazed at the items we are able to restore that most people think would be completely ruined!
Testing for Moisture Levels. While it’s easy to spot water and know those areas are damaged, much of the moisture from your loss is unseen by the human eye. We use state of the art moisture detection equipment to ID every location that has unacceptable levels of moisture that needs to be dried, repaired and or replaced so that no mold will take root and cause problems later. This is a crucial step that will save you huge headaches down the road and allow you to feel comfortable that your home will be safe for you and your family!
Extracting Water. Next we’ll use high-powered equipment to extract surface water from your property. Depending on the materials that have been soaked, we have a wide range of equipment that can extract up to 97% of all water and moisture quickly and then have that water dumped outside your property safely away from your existing structure. Quickly removing this water allows us to continue the process so that mold does not take root.
Rapid Drying. Now that all water that can be extracted has been, we then strategically place drying equipment throughout the property such that we can efficiently move hot, dry air over the damp spots and dryout any remaining moisture present in your floors, carpets, walls, or ceiling. We’ll routinely check moisture levels through this step until we are confident that all moisture has been removed from every inch of your property. We use the best equipment available today to ensure the fastest drying times!
Dehumidifying Water Vapors. During the drying process, water will begin to evaporate into the air but will remain trapped within your property and ultimately find a new place to reside. It’s important that this evaporated moisture is caught and exhausted outside of your home or office so that it doesn’t simply find a new home somewhere else on the property. We use high-strength dehumidifiers to trap this moisture and expel it outside!
With RestorationEze, you won’t have a water damage cleanup company showing up and charging outrageous prices. We use the accepted estimating system insurance adjusters use when assessing a loss. It’s called Xactimate, and here’s how it works:
We offer service throughout the Phoenix area, including Apache Junction, Queen Creek, Chandler, Gilbert, Mesa, Paradise Valley, Glendale, Sun City, Surprise, Lichtfield Park. Avondale, Sun Lakes, and surrounding areas.
Timely Response to Your Emergency. If you have a water damage emergency, you can’t sit around and wait. You need help, and you need it fast! We offer 24/7 rapid responses to your emergency. Anytime day or night, we’re available to help you in your greatest time of need!
Always Free Estimates. Not sure what the extent of your emergency is or how much it will cost? Don’t worry, we offer free cost estimates for any water damage repair or restoration service you might need! All quotes are in writing and you’ll never pay a penny more than you were quoted.
Your Guaranteed to Be Satisfied. We aim to please…if you’re not happy with any part of our water damage service, or our customer service, let us know about it and we’ll make sure your concerns are addressed and completely remedied. We’re happy to stand behind all of our work with a 100% customer satisfaction guarantee!
Water damage removal is made up of a few simple steps. The first step is to pump out any freestanding water using specialized equipment to remove water from your carpet and padding. Then, our dehumidifiers remove the evaporated air from the house in order to prevent secondary water damage. At that point, our Phoenix water damage specialists come back each day to conduct moisture readings and assess the success of the water removal process. Once the moisture levels are back where they need to be, we put all of the carpet and furniture back in its original place.
Want more details about the process entailed for water damage cleanup services? Watch this 2 minute video!
Most people aren’t aware that they already have mold spores in their home. In fact, mold exists at very low, very safe levels in every environment, and residential and commercial properties are no different. Most people also aren’t aware that moisture exists in every substance. Your hardwood floors, your walls, and your carpet all have an acceptable, normal amount of moisture in them.
The problem arises when excess moisture is introduced into those surfaces. For mold, that provides the perfect opportunity to begin spreading and growing to unsafe levels. Just how quickly does that happen? Usually within 48 hours. That doesn’t leave you much time to get the moisture out, and the reality is turning on some fans isn’t going to do the trick.
At RestorationEze, one of our primary goals is to make sure that we get the moisture out so you never have to deal with the dangerous side effects of black mold. In fact, we guarantee that your home or office will have a safe-level of mold once we’ve completed the water damage mitigation project!
We try to educate our customers as much as possible, and one way is to try and explain some of the mistakes we see homeowners make that end up costing them in the long run. When it comes to cleaning up water damage, some people do some homework online and assume they’re capable of quickly getting the moisture out. They almost always fail. Here’s why:
Moisture hides and you can’t find it without special equipment.
Most DIYers assume they will either be able to see the water damage or feel it. Most moisture problems can’t be detected by either method, so we have to employ special equipment to help find every portion of your structure that has unsafe levels of moisture that will manifest itself into black mold if left untreated.
Here is an example, on the left is what this wall looks like to the human eye and on the right is what a thermal imaging camera reveals. As you can see, it’s extremely wet behind the wall and will either need to have a drying system run behind the wall or a flood cut will need to be performed in order to effectively dry it out.
Improper drying causes secondary water damage.
If you think you can open some windows and turn on some fans and wait a few days, we hate to burst your bubble but you’re wrong. Structural drying is an extremely advanced science that requires years of training and sophisticated equipment. One of the biggest challenges is understanding what drying systems are required to dry out various sections of your home and what dehumidifiers are necessary to make sure secondary water damage doesn’t occur.
Secondary water damage is when moisture evaporates into the air during the drying process but then travels to another area of the property and gets that area wet. Basically, it can mean you are drying out one section of your home while making another section wet!
If you’re in Phoenix AZ and are in need of a water damage restoration company you can trust, help is just a call away. Whether you have a flooded basement, or a malfunctioning appliance that has caused water damage, our Phoenix water extraction experts are here to help. From the first call, our goal is to make this traumatic experience as easy and comforting as possible. Our Phoenix water damage cleanup & restoration and water extraction professionals will arrive immediately to get your life back to normal.
Once at your home or office, we can begin assessing the Phoenix water damage and provide a complete estimate for any dry-out or water damage restoration services necessary. We can also work directly with your insurance provider and handle the billing concerns. Our technicians have years of experience providing water & flood restoration services throughout the Phoenix area and can handle any emergency, whether it’s a small residential issue or a large Phoenix commercial building.
So if you’ve experienced a water event, and need fast, reliable, and honest service, just call us today and we can begin making a bad situation better! We guarantee a fast response, offer free estimates, and stand behind the work that we do…so call today!
Paul R. in Tempe, AZ – Water damage in vacant townhouse
Leak in a different unit caused water damage to their ceiling and dripped down the walls. There was water on the floors that needed to be removed and ultimately the floors were replaced due the amount of time the water was present (over one week)
Mike S. in Surprise, AZ – Water damage caused by leak from air handler unit
Air handler overflowed causing damage to roof and attic area.
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