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As homeowners, we always factor in many things when it comes to choosing a provider for whatever service we might need. When it comes to flooding cleanup, that is no different. But sometimes the added of stress of dealing with flood damage and the question marks surrounding the crisis cause us to weight factors differently or ultimately make decisions we wouldn’t otherwise if we had more time and felt less pressure to act quickly.
When it comes to choosing a flood damage repair company, there’s probably 2 main factors that will come into play:
() the quality of their service
() their rates
In this post, I want to discuss each of those things in more detail so that hopefully you have a better sense for what to expect from a flood damage repair company should you find yourself in the unfortunate position of having to hire one.
Quality of Flood Cleanup Service
If you’re choosing a roofer or a general contractor to remodel your kitchen, you typically have enough time to do a lot of homework, including checking references and perhaps even visually inspecting their past work. When it comes to flood cleanup, you don’t have that luxury. You’ve got to make a decision quickly. That being said, there are a couple of things you can ask the company when you speak with them to get a better sense for the level of service they provide:
Are you a certified water & flood damage restoration company?
There are many, many different levels of certification within the restoration industry, most of which are certified through the Institute of Inspection, Cleaning, Restoration Certification. From Water Damage Restoration Technician (WDT) to Structural Drying Technician (SDT) to Mold Remediator (MR), these certifications are good indications of their level of knowledge and skills as well as their commitment level to being great at their job.
Do you offer any sort of guarantees or warranties in writing?
Even the best flood damage companies sometimes make a mistake. Cleaning up flooding is a complex task that involves many different moving parts…on rare occasions, things don’t always turn out as planned. Given that, don’t be afraid to ask them if they offer any protection to you in the case something goes wrong and/or if they stand behind their service and work with any labor warranty.
It may be the case that you’ll be paying out of pocket for your flood loss or you may be filing a claim but want to make sure your insurer isn’t going to balk when they see the price tag. In either scenario, price is important and you want to make sure you’re getting a fair shake and that the flooding cleanup rate is reasonable and fair.
What most people don’t realize is that most flood restoration companies use the same claims estimating software to determine what to charge for jobs. It’s called Xactimate and it’s pretty much used by everybody, including insurance adjusters. So unlike other home services like remodeling, roofing, or plumbing, where estimates can vary wildly based upon what the provider feels like charging that day, the restoration industry’s rates are driven by standardized pricing, so there shouldn’t be much of any variation between providers!
If it’s the case you’ve experienced a flood and are looking for the best flood repair company available, please feel free to give us a call. Each of our technicians are fully certified, use industry standard pricing, and stand behind their work. They’ll be happy to come out and provide you with a free estimate for any work that you need performed!
We have emergency crews available nationwide!