Why does IICRC certification matter?

Posted by Matt Buchanan

Visit any page on our site and chances are you’ll find a section on that page reminding you that our technicians are certified by the IICRC. Given the size of our site, that means we’re being pretty repetitive. But there’s a reason: it’s important for you, or anyone else in need of reliable water damage services, to know. So no matter what led you to our site or where you ended up, one of the things we think is most important for you to understand is the quality of the work you can expect from our technicians. And that’s why you need to know about the IICRC and its impact on our industry.


What is the IICRC?


logo-cleantrustThe IICRC, or Clean Trust (as they would like to be referred to today…they’ve had a bit of a branding crisis the last few years), stands for the Institute of Inspection, Cleaning & Restoration Certification. It’s quite the mouthful, and probably part of the reason the branding is changing for the organization. Originally founded in 1972 as International Institute of Carpet & Upholstery Cleaning, the IICRC has morphed into a leading voice for both the interior cleaning industry as well as the disaster restoration industry, with over 50,000 members spanning the globe. Its mission is as follows:


The Mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

The IICRC serves as a independent, certification body, that sets and promotes high standards and ethics, and advances communication and technical proficiency within the inspection, cleaning and restoration industries. The IICRC also ensures that when consumers hire a cleantrust-Certified Firm or technician, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s “standard of care.”

So while they represent our industry in a variety of ways, their core mission has always been to train technicians within the industry on the best-practices of the day. Perhaps one of the biggest catch phrases these days is the ‘pace of innovation’. And while that applies mostly to the Internet, robotics, etc. it also holds true in the water damage restoration space. And its no surprise, given all of the advanced equipment we use to mitigate flood losses.


What is involved in an IICRC certification?


iicrc-classThe IICRC offers a wide variety of training programs to address virtually every part of a property. Whether it’s the cleaning of carpets or remediating mold damage, or anything in between, the IICRC has a class for it. The intensity and length of the various courses differs based on the subject at hand, but generally speaking a technician must attend a multi-day class in which both classroom instruction and hands-on training occurs. At the end of that period, a written examination takes place. Upon passing the exam, a technician’s certification is given. And like other professions in which the industry is constantly changing, continuing education must occur. So to maintain an IICRC certification, technicians must take additional courses each year to stay up-to-date on new equipment or learn new methods.


Why does an IICRC certification matter?


Most states require licensing for trade industries in which they deem your health and safety to be at risk should the work be done poorly. Industries like electrical contracting and plumbing come to the top of most people’s mind. But for whatever reason, no states require any sort of licensing for the water mitigation industry. What that means is that literally anyone can start a water damage restoration company without any actual skills or knowledge of how to do that job. The can just cheaply finance some equipment and start taking jobs. We understand the complexities of the work we perform because we’ve seen situations that have even stumped our most experienced technicians. So for us, the fact that anyone can do our jobs is ludicrous.

The fact of the matter is the work we do is going to have a profound impact on the health of your family. If the job isn’t done right, the chances of your home developing a serious toxic mold problem are high. If you don’t know much about black mold, here’s a great write-up on the health effects of long-term exposure to toxic mold spores. So even when it comes to a small amount of water damage, it’s imperative you have a certified technician examine the loss. There’s just too much on the line to trust the health of your home and family to someone that doesn’t know what they are doing!


Our technicians are fully IICRC-certified!


We say it all over our web site because it is important: at RestorationEze.com, you can rest assured the technicians the arrive at your home or place of business are certified by the Clean Trust. As we’ve discussed in detail above, that means they know what they are doing. So whether or not you decide to hire us to help cleanup your flood damaged property, you’ll at least walk away from our complimentary on-site assessment confident in the prognosis you’ve received.

So if you have home or commercial water damage, please give us a call today!

About Matt Buchanan

I grew up in Irving, TX and left for Nashville, TN for college. After college I lived in Washington, DC and then in Cairo, Egypt. After coming back to the states, I spent a couple of years back in Dallas before moving with my wife to Denver!
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