Basement Flooding Akron OH

Flooded basementFlooded basements are no match for our team.  Whether it’s raw sewage, rain water, or water from a malfunctioning home appliance, our focus is on getting your basement dry and back to its normal condition as quickly as possible.  When you need a basement flood cleanup company in Akron that is serious about providing excellent service at a fair price, then we hope you’ll call us!  We’re happy to discuss your situation, answer your questions, and help educate you on how our services help you get your life back to normal!


How we get wet basements dry fast…


One thing we take seriously is educating you on the process.  It can seem chaotic, and you deserve to know what’s happening and be assured that progress is being made.  While every basement flooding cleanup job is unique, here’s some things you can expect should you allow us to help get your basement dry.


Step 1 – Moisture Assessment & Cost Estimate


Free_EstimatesWhen our crew gets to your home, our first priority is figuring out how much area has been affected by the flooding.  While standing water is easy to see, the majority of our focus is finding hidden moisture.  To do that, we use moisture probes that can measure moisture levels within and behind surfaces.  Once we know exactly how much area has excess moisture, we can lay out a basement water damage mitigation plan and provide you a line item estimate detailing the costs!

Our cost estimates are always fair…watch this video to learn how we make sure the price is accepted by your insurer:


Step 2 – Extract Any Standing Basement Water


flood-basement-water-removalWe can have most of the moisture safely removed from your flooded basement in Akron within an hour of firing up our equipment.  Our trucks are stocked with a number of basement water extraction systems that can quickly pull and expel water from any surface type, whether it’s concrete, carpets, tile floors, or any other surface types.


Step 3 – Spray Anti-Fungal Solution


basement-water-damage_s4x3_lgBasements are notorious for trapping moisture which causes mold growth.  Our job is to make sure that once we are gone you don’t end up with black mold damage, and the way to do that is to get the moisture out.  And to help us get more time while we dryout the remaining moisture, we spray down your basement with anti-fungal spray.


Step 4 – Dryout Structure


wet-basement-air-moversThe final step in the basement flood repair process is the one that takes the most time, sometimes several days depending on the amount of moisture remaining in your structure.  We use powerful drying equipment that passes hot dry air over, under and through surfaces and dehumidifiers to trap and remove the evaporated moisture!

Still curious what the basement water damage cleanup process looks like?  Watch this quick video to learn more…


Step 5 – Make Sure You Are Completely Satisfied


satisfaction-guaranteeWhen we have completed the mitigation process, our project coordinator will walk through the area with you and outline everything that has been done.  We can answer any remaining questions you have, or if there are concerns you have they will be addressed.  Our goal is to get your basement fully restored and make sure you are happy with the work we’ve performed, and so if you aren’t completely satisfied, we will fix it right then and there!


Step 6 – Bill Your Insurance Company


bill-directOnce you have signed a document indicating you are satisfied with the work we have done, we consider the project completed and will work with your insurance company to settle the bill for our work (assuming a claim has been filed successfully).  Choose RestorationEze for your Akron, OH basement flood cleanup services and you don’t pay out of your own pocket…we send the bill to the insurance policy company!


How do insurance claims work when a basement floods?


If you’re just walked into your basement and discovered wet carpets, then you’re probably wondering what it’s going to cost to get the situation resolved.  Most water losses fall under insurance policies but not always.  Basically, if your basement flooded due to a sudden water intrusion from something within your property’s walls (think toilet overflow, pipe burst, water heater leak, etc.), then most homeowner’s insurance policies will cover that type of loss.

However, if you get water in your basement from a cracked foundation or failed sump pump and rain water gets in, that isn’t covered by your homeowner’s insurance policy. In that case, an additional flood insurance policy from FEMA is necessary.

At RestorationEze, our job isn’t just to provide great basement water extraction services in Akron, but it’s to do everything possible to help our clients from a financial standpoint. To start, that means investigating the cause of the loss and if there’s a possibility it’s covered, doing what we can to make our claim with your adjuster. We have years of experience working hand in hand with adjusters to ensure our customers get an agreeable settlement from their insurer, so if you need help determining what course to take with your adjuster, give us a call!


Do you need flood insurance?  Check the Summit County floodplain map.

Have an emergency and need to contact authorities?  Call the Emergency Management Agency.

Concerned you have a water issue caused by a city water line?  Contact the Water Quality Department.


What can you do to prevent basement flooding?


If you’re here, it’s probably too late this time, but there are some things you can and should do to prevent basement flooding from happening again.


Fix & clean your gutters.

gutter_cleaningHave you ever watched your gutters to see how they perform when it’s raining? If you have water running over your gutters, then you have a problem that will ultimately result in an Akron flooded basement. Gutters are on your home for one reason: to keep water away from your foundation and out of your basement. If they aren’t up to the task, you’re going to end up with a wet basement that could have easily been prevented. Sadly, we see it all the time and it’s such an easy thing that you can control that can make the difference the next time we experience a heavy rain storm.


Install a sump pump and a generator.

sump pumpIf you don’t already have one, please consider installing a sump pump to keep water out of your basement. If you already have a sump pump but don’t have an alternate source of power in the case of a power outage, we hope you’ll consider installing a generator. While most sump pumps can run on battery power for a couple of hours, when there’s a lot of water they are working overtime and will eventually give out well before the water is done infiltrating your property!


Install a sewer backflow valve.

sewer-backwater-valveAnother huge issue we see is sewer backups into basements. What often happens is during heavy rains water in the main city storm drains and sewer system can’t be properly disposed and the water seeks another path. That path is up your home’s sewer line and up through your toilets, drains and sinks. To stop this, install a backflow prevention valve that will prevent water from coming back up your pipes and into your basement! While not cheap, it’s much better than raw sewage in your home!

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