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Most water damage restoration companies across the country only perform the water mitigation and dry out services. In other words, if you have experienced a water loss and you still have standing water, most restoration contractors only go so far as to remove the water and excess moisture. In many instances, they can accomplish that job without having to remove any surfaces from your home.
But in scenarios where you need sewage removal services and you have sewer water on carpet or walls, there will need to be some demolition work done during the mitigation process. Even in instances where clean water has soaked portions of your home, some times it is absolutely necessary to remove walls or insulation that can not be effectively dried.
What does that mean for you?
Once the mitigation process is complete, you can have sections of your home or business that need to be reconstructed. But only about 1 in 5 restoration companies actually perform both facets of the work. In most cases, when you hire a water mitigation company, they’re specialty is the moisture removal process. They’re good at getting a wet home dry quickly and making sure you don’t get mold. But when it comes to reconstructing a property, they’ll usually refer you to another contractor that can do the build back.
That isn’t necessarily a bad thing. It’s certainly better than asking someone to do something they might not be good at. Asking a general contractor to dry out a home isn’t going to end well. And asking the wrong water damage company to rebuild sections of your property can end poorly as well. It just comes down to their skill sets and resources.
One thing to keep in mind, regardless of whether or not you end up hiring a flood restoration contractor that does the mitigation and not the reconstruction, is that you can bundle the services under the same insurance claim. And the water mitigation company should help you navigate that process!