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Dallas homes and offices sometimes experience water disasters. Should it happen to you, our Dallas restoration company is fully capable of helping in your time of need. No matter what the reason, we offer complete water damage & flooding repair services designed to get you back to normal! We are fully certified to perform any work necessary, always offer you a free estimate, offer affordable pricing, and guarantee your complete satisfaction!
It’s start with the first call! It’s 11PM…you just got home from a night out with your family, you open the front door and step into a puddle of water! Whether it’s from a water line that disconnected from your refrigerator or an overflowing toilet, it’s messy and you need help fast! That’s why we are on call 24 hours a day, 7 days a week, 365 days a year to handle even the worst emergency water damage project.
We will immediately dispatch a water damage crew that will arrive to your property quickly and walk through the damage with you. We can provide a free estimate on the spot, and if you chose, can begin the Dallas water extraction process immediately. Our estimates are driven by the same software that major homeowner’s insurance providers use to determine the appropriate cost they’ll pay for any cleanup and restoration services required, so you don’t have to worry that you’re getting fleeced on the cost!
Here’s how we go about determining the cost of any water or fire restoration services you might need:
Our aim is to provide the best level of service possible, from start to finish. From your conversations to our friendly staff, to the respect we show your home, and obviously the effectiveness we do our job, it has to be done to your complete satisfaction! It’s why we offer a 1 year warranty on all of our services! It hopefully gives you peace of mind knowing that we’re a company you know will do things the right way, every time!
We utilize the best, most advanced water cleanup and drying equipment available on the market. And that’s important because moving quickly to stem your loss means the extent of water damage is less and the likelihood of future mold growth diminishes. We use sophisticated water detection equipment to pinpoint where water damage has occurred and then employ high-powered water extraction & structural drying equipment that fully dries out not just the surface but also goes under the surface to dry out moisture hiding under the surface!
On top of offering the best restoration service possible, we also work with you through the insurance claims process. Often times our customers feel frustration when trying to rapidly handle their claims process. Since you’ve probably never had to do it before for a water loss, it can be frustrating. But we handle the process entirely. We can work with your insurance provider and provide all the proper documentation necessary to deal with the claims and billing process so that your flood damage loss doesn’t cause more of a headache than it already has. It’s just one other way we work for you to get your home, and your life, back to normal as quickly as possible!
Need emergency sewage clean-up services? We’ve got you covered there as well. Sewage back-ups are highly dangerous situations and something you should never try to tackle on your own. In fact, sewage water can contain extremely harmful pathogens such as E-coli, tetanus, Hepatitis-A, salmonella, as well as parasites and other harmful bacteria/viruses. Not only can you contract a serious illness by your skin being exposed to these agents, some can also be contracted through the air. That means if you have standing sewage on your property, you need to leave immediately and call a professional sewage clean-up company like us!
For most folks, this experience is a first. So there can be a lot of confusion and general misunderstanding for what the professional water mitigation process looks like. It’s why we’ve created this quick video to explain what you can expect!
We proudly service the entire Dallas-Fort Worth metroplex including:
There can be a lot of pitfalls when it comes to cleaning up water damage, and one aspect homeowners can struggle with the most is making sure their insurance claim is handled properly. Slip ups can occur at any point, but how the claim is initially handled is usually the most important factor. There are a few scenarios that can occur:
2) Your adjuster comes out, assesses the loss, then cuts you a check for what they think the cost of any water restoration services will be (including the build-back).
3) You call the water mitigation company of your choosing and they do the work, then deal directly with your adjuster to handle the bill for your claim.
In Scenario #1, your adjuster has chosen who you will use and who will get paid…and guess what? They’ve hired the cheapest water damage contractor they could find. Congratulations! Someone else has made a very critical decision for you (who to hire to dry out your home and repair water damage) and they hired the cheapest company they could find. How do you think that’s going to work out for you?
In Scenario #2, you’re usually going to end up with a check that is smaller than the actual costs to fix the problem. That means you’re either going to have to pay out of the pocket for the difference or hope whatever emergency water restoration service in Dallas you hire will shave off costs to the project. Again, not a very good scenario for you to be in and one that you should avoid at all costs if possible.
In Scenario #3, you are in control and you can help ensure the best outcome after your Dallas home water damage. You hire the company you feel most comfortable with, at which point that company acts in your best interest and works directly with your adjuster throughout the claim process to handle the costs. Any discrepancies are dealt with at the time they arise and billing solutions are resolved in real time, so you aren’t left holding the bill on completed work!
Dealing with a disaster emergency can be extremely stressful. On average, a homeowner will experience a water or flood loss once every 50 years of home ownership. So if it has happened to you, chances are you’ve never dealt with the situation before. The stress of your home experiencing a water loss, destroying parts of what is probably your most valuable asset, along with the fear of the unknown…what do you do? Who do you call? How do you stop it fast and get your life back to normal? Watching your home or office get damaged by water and all of the unknowns that come along within it makes you want to cry. We understand what you’re going through and want you to know that reliable help is just a phone call away!
While these situations are new to you and cause much strife, they are our job! Our sole focus is providing the best possible water extraction and water damage restoration services to homes and offices throughout the Dallas area. We specialize in offering turnkey water & flood clean-up services, meaning all you have to do is call! From there, we take care of the rest!
If you take a look at our water damage blog, you’ll see we spend an inordinate amount of time trying to help people prevent needing our services. They may seem strange, but to us we believe in the abundance mentality, and that there is plenty of work to go around if we stick to our mission of being helpful to people. So in that spirit, it’s probably a good idea to educate you on what we see as the most common causes of home water damage in Dallas, as well as some tips you can utilize to prevent another emergency in the future. In bear in mind, when it comes to water damage, it typically happens once every eleven years for the average homeowner. So while it may have just happened to you, it could happen again in the future!
Refrigerator water line
Did you know one of the most common causes of water damage we see is from the line that runs to your ice maker on your freezer? The culprit is typically one of two things: and improperly installed line or a line that got crimped or gets a pinhole in it over time.
How to prevent it? Make sure the refrigerator is installed by professionals (the delivery guy for your local home improvement store is NOT a professional) and periodically pull out the refrigerator to make sure the line looks like it’s in good shape and that the connection to the refrigerator is secure.
We pointed out refrigerator supply lines individually because of how often it happens, but it’s worth noting any supply line is under immense pressure 24/7, and that over time that pressure can cause problems. Specifically, the supply line to your washing machine as well as to your toilets and sinks can give out.
How to prevent it? Manufacturers of these supply lines recommend you check them every six months. Specifically, you’re looking for any strains in the lines, whether it’s a small crack, a bubble or warp, or any other signs of wear and tear. These supply lines are incredibly cheap to replace, and if you have a high deductible on your insurance policy it can end up saving you thousands of dollars should one give out a flood your home.
Water heater leakage
How long do you think the average water heater lasts? 8-10 years. But you’d be shocked at the number of homes we go to after getting a call of a flood and arrive to see a 15-20 year old water heater was the culprit. If you decide to roll the dice with your water heater after it has spanned its lifetime, understand that your insurer may deny your claim due to what they consider your negligence.
How to prevent it? Once a year have a licensed plumber inspect and maintain your water heater. Once every six months, drain the water heater to remove any mineral deposits and sediment that has accumulated. These two actions will go a long way in preventing water damage from a leaking water heater as well as extend the useful lifetime of your system.
Now offering complete mold removal in Dallas service, just call now!
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