Garland Restoration

Finding reliable, certified, and affordable emergency restoration services has never been easier.  With one call, you can consider your water damage loss under control and feel confident that it will be in rear-view mirror quickly!  Our aim isn’t just to cleanup after flooding, our job is to help you through a trying time.  We promise you’ll love aour work, and in fact we guarantee it!


What should you look for in a Garland TX restoration company?


checklistIt’s a big decision because the consequences are so great.  Poor flood restoration & cleanup work can cause greater damage to your property and even result in toxic black mold.  And the pressure feels even greater because you have to make such a big decision so quickly or risk making the situation even worse.

So here’s a checklist to help you pick the right company!


Are they certified?


CertificateIconAlways make sure you choose a certified Garland water damage company.  There are plenty of companies out there that aren’t certified.  And while that isn’t illegal, it certainly doesn’t bode well for the people who choose them.  Make sure you always pick a water restoration company that is willing to spend the time, money & resources necessary to properly train their technicians and ensure they’re up-to-date with the latest advances and technologies in the industry!


Do they use Xactimate to price their services?


calculatorWe’ve got some great news for you!  Certified, reputable water mitigation contractors use the same software to estimate an insurance loss.  It’s called Xactimate, and it’s essentially a tool that lets the technician measure the damage and enter into the steps necessary to fully mitigate the loss, at which point it calculates the total amount to charge according to acceptable reimbursement rates from insurance companies.


Do they offer free quotes?


photo_free_estimatesYou should never expect to pay a fee to have a flooding damage company come out and assess your loss.  Any company worth their salt should be happy to come to your property and provide a free estimate for any mitigation work you may need done.  It’s a great chance for you to get to know the project manager that will be overseeing your project, get a sense for the company’s integrity, and obviously get a firm estimate before any work begins!


Do they stand by their work?


satisfaction-guaranteeYou need to feel comfortable with every phase of the water damage restoration process.  The right restoration company in Garland should always communicate with you throughout the process, explain what they’re doing, and of course directly with your insurer.  If a company isn’t serious about providing great service, they won’t be willing to offer you a complete satisfaction guarantee.  Any reputable company will have a certificate of satisfaction post job completion!


Do they offer insurance direct billing?


bill-directIf your loss is covered but the company states that you’ll need to pay out of pocket and then deal with getting reimbursed for the cost of any flood damage repair work, it’s a red flag and good time for you to run to the hills!  A reputable provider will happily work directly with your homeowners insurance company throughout the claims and settlement process and can make sure the bill is sent to them, not you!

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