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Wilmington NC Sewage Cleanup

flood-damage-companyWhen sewage damage strikes your home or business, it’s important that you hire professional help to clean up and repair the mess. The reason is simple: unlike a spill from a sink or appliance, raw sewage is very unsafe to be exposed to. With over 100 pathogens that can make you sick or even cause terminal illness, it’s not something you’re equipped to handle yourself. So if you need Wilmington sewage cleaning services you can trust, please call us and we’ll send a technician out immediately to provide you with a free estimate!


Sewer back-ups are no match for our restoration services!


We get there fast – no matter when you need assistance!


24-7-emergency-serviceGiven the severity of sewer back-ups and there ability to cause disease and infection to those exposed to the waste water, a fast response isn’t ideal…it’s absolutely critical.  So should you find yourself facing a sewage damage emergency, please give us a call and we’ll be there within 20 minutes to 1 hour, and sometimes sooner!

We respond to all sewage backups immediately!


We give you an upfront price before work starts!


photo_free_estimatesWhether it’s the case you’re planning on filing the loss with your insurer or you plan on paying for it yourself, you always want to know the cost of sewage removal services before moving forward.  So we are happy to come to your home or office to provide you with a completely free upfront estimate for our services!

Need a quote?  No problem just give us a call!


Whether or not your sewage damage is covered by your insurance policy, the process in which we estimate the loss is the same. We actually don’t quote your cleanup services using our own pricing, but rather use what your insurance company has already approved in terms of cost. So when we come out to quote, to make sure we’re using the right pricing, we use the same system every adjuster uses to estimate sewage damages. Watch this video to see how it works:


Some Wilmington water restoration companies will try and fleece customers knowing that they are in a state of panic and are prone to making bad decisions. We sincerely hope this never happens to you, and one way to make sure of it is to hire us when you have a sewage emergency!


We don’t cut corners – it’s done right – guaranteed!


satisfaction-guaranteeCutting corners when it comes to cleaning up sewer backups isn’t an option, but that doesn’t stop other companies from rushing to get in and out of your home.  We don’t skip steps because we can’t afford to…your health is on the line and it’s something we take seriously.  No one is more serious about providing excellent service!

We guarantee our sewage extraction services will satisfy!


All techs are insured, licensed, certified & screened!


CertificateIconWe also don’t cut corners when it comes to our employees.  After all, we’re only as good as the job they do…that’s why we take your trust in letting our employees into your home so seriously.  Each tech is screened for a criminal background and then drug-test at random.  And of course, they’re trained, insured & certified!

We take your trust in our employees seriously!


How do we clean up sewage damage?


checklistThe rule of thumb with sewer mitigation is if the sewage touched it, it’s got to go.  That means walls, carpets, etc.  Sadly any porous surface types that have suffered sewage damage have to be removed, the area within or below it must be properly disinfected and dried, and then the surfaces must be replaced.

We follow all protocols as outlined by the IICRC S500 instructional guide.  This is the “Bible” according to the restoration industry and is updated annually to ensure that any new equipment and/or scientific research are outlined.


Considering cleaning up sewer water on your own? Please watch this!


We see too many people put their health in jeopardy when they discover sewage in their home by trying to tackle the cleanup process on their own. It’s made even worse by the fact that they can’t actually disinfect the area nor dry out the surfaces effectively so they end up with another health risk: toxic black mold. If you are one of the people that is doing research about sewage backup cleaning with the idea that you can apply what you’ve learn online and do it yourself, we hope you’ll watch the video below and reconsider your options.


If you’re curious about your insurance policy, call us!


costs of restorationWhether or not your sewage loss is covered by insurance, it’s important that the issue is resolved quickly by a certified cleaning & restoration company so you don’t end up getting sick or damaging your property.  But in most sewage calls we go in, the homeowner ends up being covered for their loss.

Should that be the case for you, we have staff that can assist you while working directly with your adjuster to get the claims process initiated and completed quickly.  And if many cases, we can even bill our sewage cleanup & repair services to the insurer directly!

Ask about our insurance direct billing assistance!


Need immediate help for your Wilmington sewage back-up issue?  Our water damage restoration technicians are standing by ready to provide rapid, emergency clean-up service.  We stand behind all of our work and our Wilmington basement flood experts guarantee your complete satisfaction.  A rapid response, free estimate, and help with your insurance claims are just some of the things you can expect when using our Wilmington NC flood damage service.

It’s our way of assisting you during a trying event and it’s just some of the things we do to make the sewage extraction process less painful.  So if you’ve had the misfortune of a Wilmington basement flood and have wastewater in your home oor office, please call us now so that we can immediately respond to your property and begin the wastewater extraction process as well as restore any damage that has occurred to your household items!

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