Columbus OH Basement Flood Clean-up

If you are in the Columbus OH area and have a basement flood, certified flood damage restoration help is just a call away!  We understand that you have many options when choosing a Columbus basement flood cleanup company.  It’s why we work tirelessly to provide the highest level of water extraction & drying services available and the best customer service around!  No matter when you call you will always speak to a live person and we would be happy to offer a free estimate in writing to cleanup your basement flood.


We make basement flooding cleanup services simple!


We fairly price our service and always provide written, free estimates. No bait and switch or price gouging here.  Our prices are determined by the insurance companies using pricing software they’ve designed.  So we don’t come in and determine what we should charge based upon anything other than what the pricing guides say we should charge.  And our estimate is in writing and never changes!


From the first call to the final walk through, customer service is our highest priority.  We know the stress a flooded basement can cause.  Things happen quickly and because it’s probably a new experience for you, it can be a daunting and scary process.  It’s why we strive to always be available when you need us, and always work hard to communicate with you and answer your questions!  We want you to be happy with the work we’ve done and with the way our employees have treated you and your home!


Our techs are properly trained and fully insured and certified.  When it comes to basement flood damage cleanup, you can’t take chances.  And that includes who you hire to perform the work.  Not using a certified company can cause problems during the insurance claims process, so always make sure the company you choose is fully certified to cleanup flooded basements, even if you don’t choose us!  Only a certified flood cleanup company has the skills and training required to perform any work properly.


We use equipment specifically designed to quickly extract moisture and prevent mold.  With any basement flood, one of the greatest risks is not extracting & drying the property quickly enough or well enough.  If this happens, it can mean more damage (and greater costs to fix it) and can produce toxic black mold.  Our equipment ensures we find & extract any basement water and properly dry out the structure.  We also apply anti-mold & mildew spray to stop mold in its tracks!


We can bill your insurance carrier directly and settle your claim.  That can be one of the more frustrating parts of dealing with a flooded basement.  But it’s something we’ll happily deal with for you…with specialists on staff that work directly with your adjuster, we can handle the claims process and can even bill your carrier directly for the costs of our basement flooding cleanup services.


Learn how we estimate basement water extraction services…


Getting the right price out of the gate is important because you need to move quickly to have the wet basement dried out before mold grows.  At RestorationEze, we make sure you get the right price.  Watch this quick video to learn how!


Learn how we cleanup basement floods…


Cleaning up flooding in your basement is usually done following 5 steps.  While each job is different, and the course for mitigating the loss will depend on the procedures set forth by the IICRC S500, the video below should help you understand how we get water out and dry out your structure while preventing mold damage:


Call us before you call your adjuster…here’s why!


When your basement floods and you call your insurance adjuster, a couple of things can happen:

1) It can take a couple of days to hear back from them and get a claim number, which means you’re wasting valuable time.  You don’t need a claim to begin fixing your home. What you need is to immediately have the water damage contained and the dry-out process to begin as quickly as possible.

2) They may refer you to a water damage company that they have an agreement with, and we don’t think that agreement is in your best interest. It works like this…you call your insurer, and they tell you to use XYZ company (that isn’t legal by the way), company XYZ does the work and instead of charging the fair rate for the service, they mark down a huge discount to the insurer in exchange for more referrals/business.

cautionSo ask yourself this…when your insurance company is paying, do you really want to hire the company that is marking down a huge discount on their basement flood cleaning services? If you have ever hired a contractor that was considerably less than other bids and still have nightmares about the experience, you know the answer to that.  If you haven’t, let us just say we believe it’s in your best interest to have a company that is on your side and is committed to offering great service and making sure they’re paid accordingly.


Crews are standing by to help you!

If you need emergency restoration services, we have crews located throughout the Columbus area so that we can immediately respond to your crisis!

Call now for a free quote!



If you’re in Columbus or any of the following cities and dealing with a flooded basement, please call us now:

Sunbury, Johnstown, Granville, Pataskala, Blacklick, Reynoldsburg, Pickerington, Canal Winchester, Grove City, Galloway, Lincoln Village, Upper Arlington, Hilliard, Dublin, Plain City, Powell, Worthington, Westerville, Gahanna


The city of Columbus has provided some great advice for what to do when your basement floods that we highly recommend you read. They also have some helpful tips for preventing a flooded basement which you should read.


Why do basements flood?


Simply put, they flood because they’re underground. Of course, something has to “go wrong” for that positioning to take its toll. But generally speaking, basement flooding occurs in 2 ways:


Storm water enters through your foundation walls, basement windows, or doors.

wet-basement-wallConcrete is porous. What that means for you is you don’t need a crack in your foundation for ground water to find its way into your home. If there is enough water pooling outside your foundation, it is guaranteed to find its way into your basement. To help prevent storm water from pooling against your foundation, make sure your gutters and downspouts are working properly and that you have graded the slope of your lawn away from your foundation. If necessary, consider installing french drains outside your home to move the ground water to the street!


sewer-backwater-valveWater enters your basement through your main sewer line. Often called a sewage backup, this is considered the most dangerous type of water damage because of the bacteria and viruses that can be released in your property. Sewage water backs up into basements for 2 reasons: there is either a blockage in your sewer line or storm overflow water exits the city’s sewer line and heads up your property’s main sewer line. Either scenario can be prevented by installing a sewage backflow preventer.


If you would like, we can dispatch a Columbus OH water damage restoration vehicle immediately to your property to begin the water extraction process.  All estimates are provided in writing and we can even work with your Columbus provider of homeowners insurance.  That’s right, we are insurance approved!  From a Columbus sewage-backup resulting in wastewater throughout your basement to a Columbus commercial boiler leak, flooded basements are our business!

We’ll get your Columbus property back to its original state quickly.  Our Columbus OH basement flood crews stand behind all of their work with a 100% customer satisfaction guarantee.  That means if you’re not happy with our basement water extraction services, neither are we.  So call us today for emergency service throughout the Columbus OH metro area!

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