Water Damage Charlotte


We help people deal with flooding damage everyday.  By offering comprehensive residential & commercial restoration services at an affordable price, our goal is to be of service during your time of need. As a fully licensed, insured & certified restoration company in Charlotte, we’re confident we have what it takes to get your property dry & restored so that you can get your life back to normal!

 

If you need fast restoration help, please call us!

 

When you need it taken care of fast, make us your first call!  We’re built for speed and can respond immediately to your water damage call, no matter when it happens.  Day or night, 365 days a year, we can get to your property within 1 hour to begin the process of getting your home dry and your life restored!

Just call and we’re there in a flash!

 

We give free on-site estimates for all services!

 

If your property has water in it and you’d like to know the cost to get it out and get things dried up, just give us a call!  We’ll provide you with a free water removal estimate as well as any other services that might be required.  We complete a full assessment and lay out our mitigation strategy, so you know what we’ll do & the cost upfront!

Free written estimate, upfront & no obligation to you!

 

Guaranteed Charlotte restoration services!

 

What’s in a guarantee?  For you, it’s peace of mind knowing that you’ve chosen a Charlotte restoration company committed to doing it right each and every time.  For us, it’s accountability.  We don’t step off the job until you’ve indicated you are 100% satisfied with the work that has been performed.

We get the job done to your complete satisfaction!

 

Our rates are very affordable!

 

You might be surprised to know that we don’t even determine what to charge you!  By that we mean our rates are determined by insurers simply because most of the work we do is paid for by them.  So we use the same estimating software your adjuster does to determine our restoration costs, so you know it’s a fair price!

No bait-and-switch or price gouging here!

If you want to learn more about how we calculate our water damage restoration estimates and what we do to make sure you always get a fair price, watch this quick video!


 

If you have sewage damage we can take of it!

 

Raw sewage presents a lot of challenges, both from a remediation stand point as well as health stand point.  Choose the wrong restoration company to perform sewage removal services and it could end up putting your safety at risk.  We offer certified sewage damage repair service, and always, guarantee your satisfaction!

If you have sewage in your home, please call us now!

 

Let us send the bill to your insurer!

 

One way we help our customers through the trying experience of water & flood restoration is by helping with the insurance process.  Is your loss covered?  Do you plan on filing a claim?  If so, just give us a call and we’ll work with the insurance company and can send the bill for our work directly to them.

We bill insurance if you’re filing a claim!

 

Some questions we get about water damage in Charlotte…

 

Questions are good. It means you’re engaged in the process and it helps ensure you get peace of mind and the best possible outcome. Here are some questions we often get and our best answers. Hopefully you find them helpful at this time!

 

What are the major risks once water damage has occurred?

 

Any water mitigation company will tell you there are 2 major risks from water damage:

Weakening of the structural integrity of the property – basically, when a supporting structure becomes wet, it becomes weaker.  If it sits long enough and sustains enough damage, it could come crashing down.  Fallen ceilings or walls or even floors that cave in are some of the biggest concerns we have from untreated water damage.

Black mold – usually it only needs 2 days or so with the right conditions to begin growing wildly out of control.  That isn’t much time and if the flooding damage isn’t mitigated by professionals as quickly as possible, you’ll end up with toxic mold spores in your home or business.

 

How do you make sure I don’t get mold?

 

mold-free-guaranteeMold is a very pervasive enemy, but the reality is it can’t exist (in harmful levels) without the right conditions.  Most importantly, it needs excess moisture to feed off of.  So in reality, preventing mold is done by ensuring your property is properly dried out. But because the dry-out process can take longer than it takes mold to grow, we use an anti-microbial spray after we’ve performed the water extraction process but before we begin the structural drying process.

At RestorationEze, we make sure you don’t have mold and in fact guarantee it!

 

How do you cleanup & dry-out water damage?

 

Watch this quick video to get a better sense for the various steps we usually take to cleanup water damage along with some of the equipment used during the process:


 

What should I know about the insurance claim process?

 

insurance-claim-formInsurance claims can cause people to stumble or otherwise make a bad situation even worse.  It can stem from a couple of issues:

Not hiring the water damage company you feel most comfortable with. If you’ve already called your adjuster, they’ve probably referred you to a restoration company. You don’t have to use that company, it’s 100% up to you to decide what company you task with cleaning up water damage from your property. To that end, we want you to be aware of the arrangement they have together.  Namely, the adjuster promises to send them business if the water damage contractor promises to significantly discount their services. Are you ok with hiring a company that has already decided they are going to offer the cheapest possible service they can?

The water mitigation company excessively billing work. Because our rates are already determined, water damage services can’t ‘up-charge’ their work in order to generate more revenue.  But what they can do is perform work that isn’t necessary but that will allow them to add several more line items to the invoice.  If your insurer balks, then you could end up paying the difference out of pocket. The only way to ensure this doesn’t happen is to hire a reputable water restoration company that has a proven history of handling successful claims with insurers (hint hint: that’s us!).

If you’ve already been through the process of working with water damage restoration company and feel they didn’t perform their duties as described, you may want to report them to the Charlotte BBB. If you feel their actions warrant a criminal investigation, you have the ability to file a complaint with the Ohio Attorney General’s office.

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