Water Damage St. Paul

home-water-DamageWhile we do everything we can to prevent a water or fire loss, sometimes a tragedy can happen.  We hope if it has happened to you that everyone is ok.  While the event itself can be devastating, the process of mitigating the damage doesn’t have to be painful.  At RestorationEze, we help people by providing certified, affordable water damage restoration services throughout the St. Paul, MN area.  Our job isn’t just to help rebuild your home, it’s to help restore your life.  So please call us today so that we can discuss how our restoration services can help you get back on your feet quickly!


Emergency St Paul restoration services you can trust!


There’s a few things you should consider when choosing a restoration contractor to help you recover from flooding or sewage damage.  With other, non-emergency services, you have the ability to shop around…when it comes to getting water mitigation services, that luxury isn’t afforded to you.  So what are some things you should consider when choosing a St. Paul water damage company?


Do they use Xactimate to price their estimates?


Free_EstimatesBecause you shouldn’t delay in having the flood restoration process started, it’s important to trust the estimate you are receiving.  Is it a fair price?  Will my insurance adjuster agree to the costs?  With some St. Paul restoration contractors, that might not always be a given. With us, it isn’t a concern.  Why?  Because when you receive a free estimate from us, it’s generated using the same software that any adjuster will use to calculate the loss.

Our free cost estimates for emergency restoration services are always fair and never require that you get multiple quotes.

Watch this quick video to learn more!


Do they offer guaranteed restoration service?


CertificateIconWhat kind of assurances can you get from a restoration company before work begins?  The last thing you want to do is sign off on a company only to have them tear apart your property and leave you in a bigger mess than they found it.  And we assure you, it happens all of the time.  But call us and you’ll get peace of mind.  Our flood restoration companies all offer a complete satisfaction guarantee.

In fact, the job isn’t considered complete until you’ve provided a written assurance that you are completely happy with the services that have been rendered!


Do they use mold prevention techniques?


mold-free-guaranteeMold is a very real threat any time your home has experienced water damage.  Especially in places like a flooded basement, it can take hold and be very expensive to eliminate.  It’s why our processes are designed to stop mold and make sure it never appears, even long after we are gone.  Some St. Paul mitigation companies window dress your problems while never addressing the root issues.  It can mean you have a much bigger and more expensive problem on your hands at some point.

We always use anti-fungal applications during the mitigation process and make sure the drying process continues until every wet surface has returned to normal moisture levels!


Do they screen their employees?


checklistWouldn’t feel better knowing the technicians assigned to your project aren’t on drugs nor convicted criminals?  That may not be the case if you choose a different restoration service in St. Paul.  But with us, we make each contractor undergo a very thorough screening process.  It includes a federal criminal background screening process before hiring, as well as a drug test.  And if employed, technicians must submit to and pass additional random drug testing.

The safety of you and your family is our #1 priority!


Are they insurance approved for direct billing?


bill-directOne hassle that you could run into with other restoration companies is having to pay out of pocket for their services and then deal with the reimbursement process from insurance on your own.  Trust us, that isn’t fun.  So we take that burden off your shoulders.  That’s right, at RestorationEze all of our partner companies offer insurance help with your claim and bill their services directly to the insurance company!


When you need it done fast – call us!


Most people look around their property and see the extent of destruction and wonder how in the world it’s ever going to get put back together.  Not only is it possible, it can be done a lot quicker than you might expect.  For years, we’ve perfected the art of emergency water restoration services.  We invest heavily in the best equipment available and are constantly working to perfect the most efficient techniques to cleanup water damage. Watch this video below to see the process in action so that you can get a better sense from how we go from where you are now to where your property was before the loss:


What happens in the first hours after the flooding can determine the end results.


The first hours after flooding damage are crucial.  It’s in that time that you’ll need to make good decisions that will ultimately impact the end result of your water damage cleanup project.  Here’s some things we encourage you to do:


Call a certified water damage company first!

“Wait, I thought I had to call my insurance company?”  Absolutely not.  They might be called into the property at some point, but certainly not as the first step.  The first task that needs to be done is stopping the water damage.  Your insurance adjuster can’t do that, and you could end up waiting several hours or even days before you hear back from them and they tell you the same.


Stop the water source!

Is the water coming from a leaky pipe or toilet overflowing?  Cut off the water supply to the entire your house if you need to, but do whatever you need to in order to stop water from continuing to flood your home.


Save any undamaged items but leave damaged items!

Do you have furniture that looks like it’s in the path of the water but it’s still dry?  If you can safely remove it, by all means do what you can to save it and any other items that aren’t wet.  But if there are things that are wet they become part of the loss and we’ll want to take inventory of them before beginning the water mitigation process.


What are the most common causes of home water damage?


While not a common event, water damage claims do represent the highest percentage of annual claims submitted to insurers. So what typically goes wrong? In our experience, here are the things that can happen to cause water damage in your home:


Winter-related losses: Frozen pipes & Ice Dams

Frozen-Pipes-floodingThe 2 most common types of water losses we see during the winter months are busted pipes from freezing and ice damming. Each fall, inspect your property for any pipes that aren’t in a climate controlled area and are exposed to the cold weather. Insulate them! If you’re curious about the cause and solutions for ice damming, click here. The busiest time of year for us is after hard freezes…luckily, you can prevent water damage from cold weather from happening by taking some simple steps to protect your home!


Rain-related losses: Bad Gutters & Sump Pumps

bad-guttersTorrential downpours often overwhelm a house, and the first place that feels the wrath is the basement. Luckily, most basement floods can be prevented. Check your gutter system and make sure it does the job it’s meant to do: move water away from your house. Also, spend the resources to make sure your last line of defense, your sump pump, is in good working order and has a backup power source in addition to its batteries! This is especially true if you have a finished basement and don’t have flood insurance because you’ll be paying out of pocket for the costs to clean things up!


Appliance-related losses: If It Has a Water Line, Inspect It!

washing-machine-hose-water-damageMost leaks from plumbing appliances occur in the supply line. Specifically, check all sinks, toilets and your refrigerator water line along with the supply line to your washing machine. If they have a crink, or are bubbled/warped, they’re on the verge of total failure. If you are handy, for less than $10 you can buy the necessary supply lines and replace them. We suggest inspecting these supply lines every 6 months, and if you have rubber hoses supplying your washing machine, replace them with burst-proof hoses immediately!


Sewage-related losses: Backups & Overflows

fats-oils-grease-clogging-restaurant-sewer-lineA raw sewage backup in basement, or anywhere else in a home for that matter, is very bad news. Luckily, like other types of water damage, they can mostly be prevented. Make sure you never pour grease down your drains or flush fibrous materials down your toilets. Once a year, call a rooter company to snake the line. But most importantly, make sure you install a sewer backflow prevention device to keep water from coming back up your sewer line pipe and into your home!

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